• 18001080108

Terms & Conditions

The following are the Cancellation charges, Rebooking charges for tickets. Baggage allowance and the Terms & conditions as per our company policy are as following:

TICKETING RULES

  • Passengers are required to report 45 mins before the departure time as shown in the Ticket.
  • Fares and schedules are subject to change without notice.
  • All fares are subject to the restrictions that apply to the particular fare.
  • Seats are limited and all fares may not be available on all flights.
  • Tickets are valid for the named passenger only and are not transferable.
  • Full booking amount shall be refunded in case the booked flight is cancelled or delayed by more than three hours unless such delay is caused due to force majeure.

Transaction/Service Charges: Non-Refundable


CANCELLATION CHARGES

Prior to departure date

0 - 24 hours 100% deductions
More than 24 hours 1500+Transaction Charges

All tickets are non transferable.

For cancellation, reschedule or rebooking kindly log in to www.flyairconnect.com or call 18001080108 or +91 9909900100.


REBOOKING

  • Rebooking is possible only up to 6 hours prior to scheduled departure.
  • Charges Applicable shall be Rs.1000/- plus fare difference.

For cancellation, reschedule or rebooking kindly log in to www.flyairconnect.com or call 18001080108 or +91 9909900100..


REFUND

  • If booking is done at a Ventura Office, the cancellation may be done at any Ventura Office.
  • Mode of payment shall be same as adopted during booking.
  • The refund time may vary accordingly.

In case of time exceeding 20 days, kindly contact directly on callcenter@flyairconnect.com

For bookings done through travel agencies or travel portals, cancellation and refund shall be processed by the same agency.


BAGGAGE RULE

  • Baggage up to 7Kg per person from origin to destination is permissible.
  • Extra baggage may be allowed on a payment of Rs.50 per kg.
  • No check in baggage is allowed, only carryon baggage is allowed.

Baggage size should be limited to not more than 50cms x40cmsx20cms.

All the disputes arising out and in relation to the flights of AirConnect Ltd. shall be subject to the jurisdiction of Kolkata/Lucknow courts only to the exclusion of all other forums and courts.


MEDIA CENTRE

It is media who conveys the message through a larger medium to a larger audience. It is the media coverage and recognition that marks the milestone of a company’s growth too. AirConnect gets featured by the daily news portals of the city for its remarkable growth and transformation.

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